COVID-19 Update: A message to our Guests
Aware of the serious concerns that COVID-19 is causing around the world, we at NH Hotel Group would like to re-emphasize our commitment to the health and safety of all our guests and collaborators in these times of uncertainty. Our thoughts are with all those affected across the different countries, their families and loved ones.
Taking care of you
We want to reassure you that we are monitoring the COVID-19 outbreak situation closely and following the guidelines of the global and local health authorities to ensure that we are prepared to address the current circumstances. Our main priority continues to be the wellbeing and safety of our guests and team members at all times.
In this sense, we are taking maximum precautions in our hotels, applying the recommendations of the World Health Organization and the health experts. All our team members have received specific guidelines and enhanced cleaning and hygiene measures have been put in place across all properties, aiming to provide safe and clean environments for our guests and colleagues.
Flexibility for your travels
We have been offering and will continue to offer flexible terms & conditions with our Best Available Rate. However due to the uncertainty of the situation, we are providing flexibility in all reservations.
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Collaborating with authorities in the fight against COVID-19
As a response to the requests received from multiple authorities, medical centres and associations, NH Hotel Group is providing its support in different destinations by medicalising some of its hotels, committing others to accommodate those workers covering essential services during this health crisis and by responsibly donating material and food.
We are, and will continue to be, here for you
At NH Hotel Group, we are passionate travellers ourselves and we are committed to welcoming business and leisure travellers to all our hotels. Whether you are planning to travel now or in the future, you can expect to receive the same excellent service and attention to detail that our guests have come to expect at NH Hotel Group properties worldwide.
We truly hope that these circumstances improve shortly and would like to thank you for your loyalty.
NH Hotel Group