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Cookie Policy

MINOR HOTELS COOKIE POLICY

1. INTRODUCTION

This Minor Hotels Privacy Policy sets out how Minor Hotels and its subsidiaries, collect and process personal information about you when you visit our website.
Each Minor Hotels´ subsidiary that processes your information will be a data controller. For a full list of our subsidiaries, please click here. By continuing to use this Website you confirm that you have read this Policy.

2. INFORMATION WE COLLECT

When you visit our Website, we may automatically collect the following information: your IP address, log-in information, location information, browser type and version, browser plug-in types and versions, operating system and platform, information about your visit including the URL clickstream to, through and from our Website, your advertising ID, products you viewed or searched for, videos you have accessed, download errors, length of visits to certain pages, page interactions, media download for offline access, screen resolution, device processing power and memory, playback errors and buffering issues, user behaviour, and unique device. We collect information automatically through the use of various technologies, including through "cookies" and "web beacons".

3. WHY WE USE YOUR INFORMATION

We use the information we collect to provide you with the best possible experience when you access our Website and engage with us. This includes using your information for the following purposes:
Manage the Website: we use your information to manage our Website for internal operations, including troubleshooting purposes and to understand any errors you may encounter when using our Website;
Improving use and content of our web pages: we use your information to improve the content of our web pages and ensure that it is presented in the most effective manner for you and your devices;
Online advertising: we use your information to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you. We also use your information when communicating with you through social media to build and maintain our social media brand;
Personalising and enhancing your experience: we may use your information learning more about your preferences as our customer, for enhancing your user experience on our Website and for providing you with information, content and offerings tailored to your needs;

4. ANALYSIS AND ADVERTISING TOOLS

To ensure our online advertising is tailored and interesting for you, we analyse your behaviour on our sites, and your interactions with us. These actions are, to some extent, referred below:
When you click our adverts on our website or third-party websites
When you interact with our social media adverts
When you purchase / make a transaction on our website
When you open and interact with our marketing communications
When you visit our website

5. COOKIES AND OTHER TECHONOLOGIES

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device when you visit a site or service.

Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

5.1. TYPES OF COOKIES MINOR HOTELS USES: 

There are generally four categories of cookies: “Strictly Necessary,” “Performance,” “Functionality,” and “Targeting.” Minor Hotels routinely uses all four categories of cookies on the Service.

You can find out more about each cookie category below:

1. Strictly Necessary Cookies: These cookies are essential, as they enable you to move around the Service and use its features, such as accessing logged in or secure areas.

2. Advertising Cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same advertisements from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.

Who serves them and how could I block the cookies?

Google AdWords - http://www.google.com/settings/ads 
DoubleClick - http://www.google.com/settings/ads
Google Dynamic Remarketing - http://www.google.com/settings/ads
Bing Ads - You may disable any of these cookies or similar technologies via your browser settings.
Facebook Pixel - You may disable any of these cookies or similar technologies via your browser settings.
Twitter Advertising - You may disable tailored advertisements via your Twitter settings by visiting the “Promoted content” and “Personalization” sections

3. Analytics Cookies: These cookies collect information that is used, either in aggregate form to help us understand how Minor Hotels websites are being used or how effective our marketing campaigns are, or to help us customize our websites for you. This information will also be used for evaluating your use of Minor Hotels website, compiling reports on Minor Hotels website activity for Minor Hotels website operators and providing them other services relating to Minor Hotels website activity and internet usage

Who serves them and how could I block the cookies?

 Webtrends - You may disable any of these cookies via your browser settings. 
Google Analytics - You may disable any of these cookies via your browser settings or by downloading a browser add-in: https://tools.google.com/dlpage/gaoptout?hl=de.
Facebook Pixel - You may disable any of these cookies or similar technologies via your browser settings.
Hotjar - You may disable any of these cookies or similar technologies via your browser settings.

 

5.2. HOW LONG WILL COOKIES STAY ON MY DEVICE?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

5.3. OTHER TECHNOLOGIES MINOR HOTEL USES: 

We also make use of "web beacons" also commonly known as "tags". Web beacons operate in a similar way to cookies and are placed on websites or in an email in order to monitor the behaviour of the user visiting the website or sending the email.

Google Tag Manager - http://www.google.com/settings/ads

5.4. DELETING COOKIES

Although most browsers are set by default to accept cookies, you can, if you desire, choose to accept all cookies, always block cookies, or choose which cookies to accept based on their senders.

YYou can also set your browser to accept or block cookies on a case-by-case basis before they are installed. Your browser also allows you to regularly delete cookies from your device. Remember to configure all the browsers in your different devices (tablets, smartphones, computers, etc.).
Regarding management of cookies and your preferences, configuration varies for each browser. This is described in the Help menu of your browser, as well as how to edit your preferences with regards to cookies. For example:

Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Safari: http://www.apple.com/legal/privacy/en-ww/cookies
Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera: http://help.opera.com/Windows/10.20/en/cookies.html

 

6. QUESTION, CONCERNS, COMPLAINTS ABOUT THIS POLICY AND DPO CONTACT DETAILS

This Website is maintained by Minor Hotels. If you have a question, concern or complaint about this Policy or our handling of your information, you can contact our Data Protection Officer at dpo@minorhotels.com.

Last review. June 2018