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Tivoli Hotels & Resorts implements the “Safe & Clean” Seal of the Portuguese Tourism Board in all properties

Tivoli Hotels & Resorts implements the “Safe & Clean” Seal of the Portuguese Tourism Board in all properties

Brand reinforces several hygiene measures in preparation for the hotels reopening


Lisboa, 13th May Tivoli Hotels & Resorts is preparing the gradual hotels reopening in Portugal from June onwards and having in mind the well-being of both customers and employees, is pleased to confirm the attribution of the “Safe & Clean” seal from the Portuguese Tourism Board to all properties.

Each hotel has an internal responsible for implementing and monitoring all the measures determined by the “Safe & Clean” seal, in compliance with the local health authorities. As part of the new requirements, all hotels are implementing enhanced levels of hygiene and using specific disinfectants against COVID-19 in all public areas, including lobbies, restaurants, swimming pools and guest rooms.

“The assignment of this “Safe & Clean” seal is an important step in preparation for our hotels to welcome guest again with confidence and reinforces the already rigorous hygiene and safety protocols that our hotels have always followed”, says Adriana Jacinto, Director of Operational Excellence for the hotel chain in Portugal.

These measures include enhanced hygiene and disinfection within bedrooms, cleaning several times a day surfaces and objects in common use (including counters, light and elevator switches, door handles, cabinet handles), availability of hand sanitizers at various points in the hotel and a variety of specific extra measures to ensure the health of guests during their stay, such as disinfection of luggage on arrival and key cards. These guidelines also extend to all back of house operations from supply chain deliveries to culinary preparation areas and housekeeping procedures.

Hotels are implementing all these measures with respect for sustainability, buying, whenever possible, individual protection equipment from local suppliers, and using environment friendly cleaning products.

Regarding its employees, the hotels will measure body temperature daily, reinforce the necessary training in hygiene and safety and in the internal protocol of each hotel, as well as provide personal protective equipment.

The hotel layout will be reorganized in order to guarantee the social distance in public areas, including restaurants that will operate with the highest health and safety standards with all meals served at the table and freshly prepared by our chefs, including breakfast.


Tivoli Marina Vilamoura, Tivoli Carvoeiro, Tivoli Marina Portimão, Tivoli Lagos, Tivoli Évora Ecoresort, Tivoli Avenida Liberdade, Tivoli Oriente, Tivoli Sintra, Tivoli Palácio de Seteais and Tivoli Coimbra are the hotels with the “Safe & Clean” seal from the Portuguese Tourism Board.



Editor’s Note:

Tivoli Hotels & Resorts is part of the Minor Hotels and currently operates 16 properties in Portugal, Brazil and Qatar. With over 80 years of experience, Tivoli Hotels & Resorts differentiates through a range of unique and authentic experiences offered to guests along with innovative and outstanding service. In Portugal, Tivoli has properties in main tourism destinations from the cosmopolitan city of Lisbon, to the romantic medieval town Sintra and from the beaches of the Algarve to the historical city of Évora. In Brazil, Tivoli hotels has properties in the vibrant São Paulo and coastal Bahia. In Qatar, the brand portfolio includes three hotels, two in the historic centre of Doha and one on the coast in Al Wakra.

Tivoli is a member of Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands.

For more information on Tivoli Hotels & Resorts, please visit . Follow us on Facebook: Twitter and Instagram: @TivoliHotels


About Minor Hotels:

Minor Hotels is an international hotel owner, operator and investor, currently with a portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 56 countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.


As an international hotel group, we passionately explore new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Four Seasons, Marriott, Oaks, St. Regis and Tivoli properties, Minor Hotels operates in 55 countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.


With dynamic plans to expand our existing brands and explore strategic acquisitions throughout opportunistic markets, Minor Hotels pursues a vision of a more passionate and interconnected world.


For more information:

Andrea Granja | [email protected] |+351 962 186 891

Director of Public Relations & Communications – Tivoli Hotels & Resorts << Back